Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...
ITIL: What goes in a Configuration Management Plan? Your email has been sent Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL ...
A review of the configuration management tool, Chef Progress. Learn about its features, pricing, and benefits. Chef (aka Progress Chef) is a configuration management tool that helps organizations ...
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