The notion of a configuration management database (CMDB) is becoming a core area of interest for the industry as it represents the coming together of two key requirements: the architectural ...

In the Star Trek universe, a master systems display (MSD) is the screen that appears behind Worf in “The Next Generation,” in the table in main engineering where Geordi La Forge hangs out, and in many ...

CMDB Systems are analogous to the so-called NOC War Room single pane of glass. And given that premise, here are a few ‘voices from the trenches’ taken from consulting and research. In my last column, ...

With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...